TAY CUSHION FURNISHING

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Privacy Policy

Effective Date: April 19, 2026

1. INTRODUCTION

Welcome to TAY CUSHION FURNISHING PTE. LTD. (“we,” “us,” “our,” or the “Company”). We operate the website located at www.taycushionfurnishing.com (the “Site”). We are committed to protecting your personal data and your privacy in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable international data protection regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our furnishing products. By using our Services, you consent to the data practices described in this policy.

2. DATA WE COLLECT

We collect personal data that you voluntarily provide to us when you interact with our Site. This includes:

A. Personal Identification Information

  • Contact Details: Name, email address (tricenform@taycushionfurnishing.com as our record point), mailing address, and phone number (+65 69464578).
  • Account Credentials: Usernames, passwords, and security hints.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by our third-party payment processors.

B. Automatically Collected Information

When you navigate the Site, we automatically collect certain technical information, including:

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the Site, and referral sources.

3. HOW WE USE YOUR INFORMATION

In compliance with the PDPA, we only process your information for the following purposes:

  • Order Fulfillment: To process and deliver your cushion and furnishing orders.
  • Customer Support: To respond to inquiries and resolve issues via our support channels.
  • Marketing Communication: To send you promotional materials (only if you have opted-in). You may opt-out at any time.
  • Site Improvement: To monitor usage patterns and enhance user experience.
  • Legal Compliance: To comply with financial regulations, tax requirements, and law enforcement requests.

4. DISCLOSURE OF YOUR DATA

We do not sell your personal data. We may share your information with:

  • Third-Party Service Providers: Logistics partners (for delivery to 10 Admiralty St, Singapore or your specified address), payment gateways, and IT hosting services.
  • Professional Advisors: Lawyers, auditors, and insurers.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the successor entity.
  • Legal Authorities: When required by Singapore law or to protect our legal rights.

5. DATA TRANSFER OUTSIDE SINGAPORE

As an e-commerce business, your data may be processed in servers located outside of Singapore. We ensure that any overseas recipient of your personal data is bound by legally enforceable obligations to provide a standard of protection that is at least comparable to that under the PDPA.

6. COOKIES AND TRACKING

Our Site uses “Cookies” to enhance your experience. Cookies are small files stored on your hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include SSL encryption and restricted access protocols. However, please remember that no method of transmission over the internet is 100% secure.

8. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

9. YOUR RIGHTS (PDPA & GDPR)

Under the Singapore PDPA and international laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Withdrawal of Consent: You may withdraw your consent for us to collect or use your data at any time.
  • Erasure: Under certain conditions (GDPR), you may request the deletion of your data.

10. THIRD-PARTY LINKS

Our website may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

12. CONTACT OUR DATA PROTECTION OFFICER (DPO)

If you have questions about this policy or our data practices, or if you wish to exercise your rights, please contact our DPO:

TAY CUSHION FURNISHING PTE. LTD.

  • Address: 10 Admiralty St, Singapore 757695
  • Email: tricenform@taycushionfurnishing.com
  • Phone: +65 69464578
  • Website: www.taycushionfurnishing.com